Cooling Vest - FAQ & Customer QA Handbook

Cooling Vest - FAQ & Customer QA Handbook

1. Product Technology & Working Principle


Q1: Are your cooling vests based on the Peltier Effect?
A: Yes, our I1 series cooling vest is based on the Peltier Effect, using TEC technology to concentrate cooling through specific metal plates, delivering an instant icy sensation upon skin contact. However, our V1, V2, and V2 Pro models utilize an advanced air-cooling circulation system that enhances cooling performance through airflow management.

Q2: What are the differences between the I1, V1, and V2/V2 Pro cooling solutions?
A:
  • I1: TEC Point-to-Point Cooling Solution
    • Principle: Uses Peltier Effect and metal plates to create localized cooling.
    • Pros: Fast cooling in 60 seconds, compact design, multi-zone cooling possible.
    • Cons: Small cooling contact area, limited to single-point cooling.
    • Market Validation: The I1 series has been a best-seller in Japan for years, proving its reliability and effectiveness.

  • V1: TEC Air-Cooling Solution
    • Principle: Uses a TEC cooling unit with a turbo fan to deliver cold air inside the vest.
    • Pros: Lightweight, low power consumption, works with all portable power banks, expanded cooling coverage.
    • Cons: In extremely high-temperature environments, airflow effectiveness may slightly decrease due to confined spaces between the vest and the body.

  • V2/V2 Pro: TEC Air Circulation Cooling Solution (2024 Newest Model)
    • Principle: Upgraded TEC cooling unit with single/dual inlet and dual outlet turbo fans to create an efficient internal cold air circulation system. The vest features **independent intake and cooling outlets**, mimicking the isolated cooling of an air conditioner’s indoor and outdoor units.
    • Pros:
      • The internal intake absorbs excess body heat, converts it into cool air through TEC components, and releases it via internal cooling outlets, ensuring efficient and continuous cooling.
      • Independent heat dissipation system separates airflow, significantly improving overall cooling performance.
    • Cons: The V2 Pro dual-unit version requires a PD 40W+ power bank for optimal performance.
    • Market Validation: The V2 series is our latest 2024 innovation, successfully tested by Japan’s Top 3 PPE brand SUS, confirming its mass-production readiness.


2. Performance & Specifications


Q3: How fast does the vest cool down?
A:
  • I1 series: Instant 60-second cooling, providing a strong icy sensation upon skin contact.
  • V1/V2/V2 Pro series: Active air circulation cooling for consistent temperature regulation, effective within **1-2 minutes.

Q4: Can the cooling intensity be adjusted?
A: Yes, V2/V2 Pro models offer multiple cooling levels, allowing users to adjust the cooling effect as needed.

Q5: What is the battery life of the vest?
A: The cooling vest runs for 2-8 hours, depending on the power setting and battery capacity. The V2 Pro model requires a PD 40W+ power bank for optimal performance.

Q6: What temperatures is the vest suitable for?
A: The vest provides relief in ambient temperatures up to 104°F (40°C), making it ideal for industrial use, outdoor activities, and PPE applications.


3. Applications & Use Cases


Q7: Who can benefit from the TEC cooling vest?
A: The vest is ideal for:
  • Industrial & PPE Workers (factory, warehouse, construction, logistics)
  • Outdoor Enthusiasts (cycling, hiking, fishing, motorcycling)
  • Agricultural & Transportation Workers
  • Medical & Heat-Sensitive Individuals

Q8: Is the vest safe for extended wear?
A: Yes, the vest is ergonomically designed, lightweight, and built with breathable materials to ensure comfort during extended use.


4. Customization & Purchasing


Q9: Can the vest be customized with my brand logo?
A: Yes! We offer OEM/ODM services, including custom branding, colors, and packaging.

Q10: What is the Minimum Order Quantity (MOQ)?
A:
  • Standard version: 1000 units
  • Customized version: 1000 units

Q11: What is the price range for bulk orders?
A: Pricing depends on the order quantity and customization requirements, Please contact us for a detailed quotation.


5. Certifications & Quality Assurance


Q12: What certifications does the vest have?
A: Our TEC cooling vest meets international safety standards, including CE, FCC, and RoHS compliance.

Q13: Has the product been tested for reliability?
A: Yes, our cooling vest has been market-tested and validated for mass production. The V2 series was tested by Japan’s Top 3 PPE brand SUS, ensuring its stability and production readiness.


6. Packaging, Logistics & Delivery


Q14: How is the product packaged?
A: Each vest is individually packed in an OPP bag, then multiple units are securely packed into cartons for safe shipping.

Q15: What is the lead time for bulk orders?
A: Our standard lead time is [40-45 ] days after order confirmation.

Q16: Do you offer worldwide shipping?
A: Yes, we provide global shipping with multiple logistics options, including air, sea, and express courier services.


For additional inquiries, please feel free to contact us!

 

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